𝐊𝐀𝐍𝐄𝐊𝐒𝐇𝐄𝐍
𝐊𝐀𝐍𝐄𝐊𝐒𝐇𝐄𝐍
Effective Date: 10.03.2025
KANEKSHEN ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. It also outlines your rights regarding your personal data under the UK General Data Protection Regulation (UK GDPR), EU GDPR, and other applicable laws such as the California Consumer Privacy Act (CCPA). Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect and process the following types of personal information:
• Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
• Transaction Data: Details of products or services you have purchased from us, payment details, and billing information.
• Technical Data: IP address, browser type, time zone settings, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Preferences regarding receiving marketing communications from us.
We collect personal information in a variety of ways, including:
• When you interact with our website or use our services.
• When you fill out forms, request quotes, or contact us for support.
• Through cookies and other tracking technologies (see our Cookie Policy for more details).
2. How We Use Your Information
We process your personal data for the following purposes:
• To provide services: We use your personal data to fulfill orders, process transactions, and provide customer support.
• To communicate with you: We may use your contact details to respond to inquiries, send you updates about your orders, or inform you of changes to our services.
• For marketing purposes: With your consent, we may send you marketing materials about our products and services. You can opt out of receiving marketing communications at any time.
• To improve our website and services: We use technical and usage data to analyze how our website is used, troubleshoot issues, and improve our offerings.
• For legal compliance: We process personal data as required by law, including complying with UK GDPR, EU GDPR, and other international regulations.
3. Legal Basis for Processing
We only collect and process your personal information where we have a legal basis for doing so. These legal bases include:
• Contractual obligations: Processing your data is necessary to fulfill a contract with you (e.g., to provide the services you requested).
• Consent: Where you have given us consent to process your personal information (e.g., to send marketing communications).
• Legitimate interests: Where processing is necessary for our legitimate interests and those interests are not overridden by your privacy rights (e.g., improving our services).
• Legal obligations: To comply with applicable laws and regulations.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
• Service providers: Third-party companies that provide services on our behalf, such as payment processing, IT support, or email communication services.
• Business partners: Trusted manufacturers, suppliers, or logistics providers with whom we work to fulfill your requests.
• Legal and regulatory authorities: If required to comply with legal obligations, or to protect the rights, property, or safety of KANEKSHEN, our customers, or others.
5. International Data Transfers
As we operate internationally, your personal data may be transferred and processed in countries outside the UK and the European Economic Area (EEA). Some of these countries may not have data protection laws equivalent to those in the UK or EEA. Where we transfer personal data outside these regions, we ensure appropriate safeguards are in place to protect your data, such as using Standard Contractual Clauses (SCCs) approved by the European Commission or ensuring the third-party service provider is certified under frameworks like the EU-U.S. Data Privacy Framework.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. For example, we may retain transaction data for tax and auditing purposes for up to 6 years. After this period, your data will be securely deleted or anonymized.
7. Your Data Protection Rights
You have the following rights regarding your personal data:
• Access: You can request access to the personal data we hold about you.
• Rectification: You can request correction of inaccurate or incomplete personal data.
• Erasure: You can request that we delete your personal data, where applicable.
• Restriction: You can ask us to restrict processing of your personal data in certain circumstances.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Objection: You have the right to object to the processing of your data in certain situations, such as for direct marketing purposes.
• Withdraw Consent: Where we rely on your consent to process your data, you can withdraw your consent at any time.
To exercise any of these rights, please contact us using the information in Section 12. We will respond to all legitimate requests within one month.
8. Security of Your Data
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that collect standard internet log information and visitor behavior. For more information about how we use cookies, please refer to our Cookie Policy.
10. Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we update the policy, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you would like to exercise your data protection rights, please contact us at:
KANEKSHEN
info@kanekshen.com
+447777992957